email content not loading completely

Member

recently I have found my emails are not loading the body of the mail.  I can only view the addressee ( me ) , the subject line with time and date. 

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Re: email content not loading completely

Customer Support

We want you to be able to view the Emails that you are attempting to review. Which application are you using to attempt to view these Emails?


HarleyE_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: email content not loading completely

Member

the email app that comes with the phone

Re: email content not loading completely

Verizon Employee

Let's get the body of your email message to show, lqsi11. When you say that you cannot see the body of the email, are you referring to when you open the email or the preview you get when you are notified that you have an email?

To modify the preview, please follow these steps. Open your email,  you should see the menu button (3 dots)

Tap on

Menu

Settings

General Setting

Email Preview  - adjust as you like.

AllisonC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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