Why do I keep getting the 'Google Play Services has stopped working' message?

AzulJoel
Member

All of sudden last night, my phone has started popping up a message that Google Pay services has stopped. It pops up about every 2-3 seconds. I have tried rebooting my phone. I uninstalled the only app I downloaded yesterday, which was Apple Music, and it continues. Any ideas on what is causing this or how to fix it?

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Re: Google Play Services has stopped working?!

AzulJoel
Member

I tried all of the options listed, and it didn't work. However, I realized that I changed the battery that night, so I opened up the phone to see if I has moved loosened the one of the cards. When I opened the case, I could feel the battery jiggling, so it appears, the problem was the battery was loose, and the phone was interpreting that as a problem with Google Play Services.

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Re: Google Play Services has stopped working?!

Acrillix
Sr. Member

Clear the Google Play Services Cache

Clear the Google Framework Services Cache

Uninstall Google Play Services Updates

Update all applications

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I also got these steps. The names or progression of settings depend on the model of phone - but generally will be the same.

Settings>Lock Screen & Security>Other Security Settings>Phone/Device Administrators>Android Device Manager (TURN OFF)

Settings>Applications Manager>Google Play Services>Uninstall Update

Open Google Play and ensure all updates are up to date

Settings>Lock Screen & Security>Other Security Settings>Phone/Device Administrators>Android Device Manager (TURN ON)

Re: Google Play Services has stopped working?!

Snn5
Sr. Leader

In addition to Acrillix advice, I had the same issue 2 nights ago on my G4 and cleared the cache in Storage and USB in Settings.  Rebooted, resolved.  Seemed to be related to a Chrome v54 update.  The problem started after that update and while using the camera.

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Re: Google Play Services has stopped working?!

AzulJoel
Member

I tried all of the options listed, and it didn't work. However, I realized that I changed the battery that night, so I opened up the phone to see if I has moved loosened the one of the cards. When I opened the case, I could feel the battery jiggling, so it appears, the problem was the battery was loose, and the phone was interpreting that as a problem with Google Play Services.

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Re: Google Play Services has stopped working?!

Snn5
Sr. Leader

Sounds like the battery pull reboot is what fixed the issue.  Rebooting via the power button isn't the same as a full power disconnect.

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