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Why are my Verizon Messages notifications coming in so slowly?

Member

Message+  notifications now take up to 15 Min to get to my Smart watch. My Email and other notifications are instantaneous and sometime even come up on the watch before they come up on the phone. This used to work for the messages but a recent (not sure when) update added the delay.

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Re: Message+  notifications slow

Member

I had to factory reset my watch and phone and the problem went away.

View solution in original post

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Re: Message+ notifications slow

Verizon Employee
I know how important it is to ensure you receive your message notifications on time mortonj. What make and model phone are you using? When did the delay start?

Thank You,

MichelleS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Message+  notifications slow

Member

Michelle,

My phone is a Verizon LG G4 connected to a LG G watch

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Re: Message+  notifications slow

Customer Support

Thank you for getting back to us with that. May we ask when the delay began?

KleoL_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Message+  notifications slow

Member

I am not sure, I would guess about a month ago.

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Re: Message+  notifications slow

Customer Support

Thanks for clarifying. Has there been any other connection issues you've noticed with the device and watch?

Are other devices connecting to the watch and successfully functioning?

TylerK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Message+  notifications slow

Member

I had to factory reset my watch and phone and the problem went away.

View solution in original post

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