Lollipop upgrade has messed up my phone. How do I fix this?

Theaeriel
Member

Overheating and severe battery drain. Also getting a constant error message :"unfortunately the process com.android has stopped.

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Re: Lollipop upgrade has messed up my phone. How do I fix this?

Community Manager
Community Manager
Theaeriel

Look no further help is here! Let's get your phone back to normal.

When are you getting that error message? How long is the battery life? Please keep in mind that it will take the phone a few days after the update to adjust. In many cases 3rd party apps on the phone may no longer be compatible with the new software and can cause issues. We recommend to make sure all apps are updated.

JohnB_VZW
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Re: Lollipop upgrade has messed up my phone. How do I fix this?

sprmankalel
Leader

I don't know where it says that an update takes a few days to adjust. That's ludicrous. You, like most of us, should do a factory reset. You will still have some issues because Lollipop is a little buggy but it should help.

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