LG G7 Oreo update issues
CHager87
Newbie

My phone updated to Oreo last night and now I have lost all service to my phone. When someone calls me they get automated message from Verizon saying I have calling restrictions. Whats going on?

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Re: LG G7 Oreo update issues
boringusername
Master - Level 1

@CHager87 wrote:

My phone updated to Oreo last night and now I have lost all service to my phone. When someone calls me they get automated message from Verizon saying I have calling restrictions. Whats going on?


Oreo? are you sure It comes with Oreo. You mean Pie. if your phone just now upfgraded to Orea yeah it has issues

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Re: LG G7 Oreo update issues
CHager87
Newbie

Yeah, I guess it is pie.

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Re: LG G7 Oreo update issues
bearone21
Legend

after the update you need to check everything, many things are changed.

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Re: LG G7 Oreo update issues
vzw_customer_support
Customer Service Rep

As a customer myself I would always hope that any updates would make improvements to my phone instead of causing issues.  Having full service at all times is crucial.  Let’s turn this around.  Is this happening with everyone who calls you on every call?  When you say no service, what specifically happens if you attempt to call out, text, or use data?

SeanC_VZW

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Re: LG G7 Oreo update issues
vzw_customer_support
Customer Service Rep

bearone21, we want to ensure your device is running perfectly! What has changed about the phone, after the update? MichelleH_VZW

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