An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
MattAndroidWarrior
Enthusiast - Level 3
‎06-01-2015 07:39 AM

The echo always happens on my G3.  If I have speakerphone on, or use an audio cable to my car radio.  It always makes the person on the other end hear themselves in delay.  Bluetooth, or holding the phone up to your ear are the only ways to keep it from echoing.

0 Likes
An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
Snn5
Legend
‎06-01-2015 07:40 AM

In your case, sounds like either the top mic or the software isn't filtering noise.

0 Likes
An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2
‎06-01-2015 08:19 AM

Yes that is correct. If i turn off the speakerphone the audio on the receiving side is working fine; they cannot hear any echos of themselves. I do not have a case on the phone.

0 Likes
An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
Heretic1989
Specialist - Level 2
‎06-01-2015 11:17 AM

Just to let everyone know. We still get an echo and we still get it only in certain areas.

0 Likes
An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
vzw_customer_support
Customer Service Rep
‎06-03-2015 08:25 AM

buitri3,


We want you to be able to enjoy using speakerphone without an echo. Have you always had this issue with speakerphone? If not, did anything change around the time this issue started?


LindseyT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
vzw_customer_support
Customer Service Rep
‎06-03-2015 11:29 AM

Herectic1989,


Thank you for the update. Let's check into this echo. What exact zipcodes are you in when you receive this echo? Are you usually indoors or out in the problem areas when you hear the echo? Have you received an echo in these areas before with any of your previous devices?


LindseyT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2
‎06-03-2015 11:35 AM

I was made aware of this echo in the beginning when I got my phone, but I was skeptical it was my phone until more people complained whenever I went on speakerphone. So that's why I ask the question here. I was hoping the lollipop update would have fixed it, but it hasn't. And I'm not sure if this is a hardware or software issue now.

Thanks,

Tri

An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2
‎06-03-2015 11:38 AM

Echo can be heard by the other party of themselves both when I was indoor and outdoor, so it didn't seem like location specific. I'm in the San Jose, CA. It doesn't matter the time of day either.

0 Likes
An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2
‎06-03-2015 11:40 AM

And I've never had this issue in my previous phones. I have a family plan, and no one else is having this issue, but they also do not have this phone; they use iPhone and Samsung.

0 Likes
An Accepted Solution is available for this post.
Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
Heretic1989
Specialist - Level 2
‎06-03-2015 03:29 PM

@LindseyT_VZW

I'll be in area code 10460. The caller or person i call will be in either area code 10473 or 10459 when it happens. I'm usually indoors and the caller or called person will be outdoors. I've never had an echo before on my phone (G3) until recently

I never ever got an echo on my previous phone the Inc 4G.

And i have HD Voice activated.

0 Likes