Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2

Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2

sorry forgot to say this happens in speakerphone mode.

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
MiiHere
Champion - Level 3

That sounds like an issue with their phone. Are they telling you that it only happens when they call you on speakerphone? On occasion my phone does that; I can hear myself speaking, so I hang up and call back and it usually clears.

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2

Not their phone. Their phone works fine with all other phones, samsung, iPhone, etc except when they call me and I have my lg g3 on speakerphone.

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
Snn5
Legend

I know it sounds unrelated but, have you disabled "OK Google Search from any screen" in the Google App settings?  Most report that as solving the echo problems.

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
Heretic1989
Specialist - Level 2

I just checked my wife's phone and mine. Both our phones now have that feature off. I'll check for the echo. Curiously, we only got the echo in certain areas.

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
Snn5
Legend

I had a few LG G3 customers with echo one way or the other on calls, be it ear or speaker.  They report this either helped or alleviated the problem.

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
buitri3
Enthusiast - Level 2

I turned off that feature, still no good. They can still hear their echos when my phone is in speakerphone. Non speakerphone calls have no issue.

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
Snn5
Legend

Sounds like the noise-cancelling mic isn't working correctly MAYBE.  You can try a few voice recordings and cover up the top pic and the bottom mic and test that theory.

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Re: Issues with calls. Calls are echoing for people on other side of the phone calls. They are hearing themselves as they speak. Is there a fix for this?
vzw_customer_support
Customer Service Rep

Buitri3-


Thank you for that piece of information.  If you turn off speakerphone is audio working fine?  Do you have a case on your phone?


EmmaM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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