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Every time I restart my LG 3 it erases my playlist, any thoughts?

zookeepr
Member

Every time I restart my LG 3 it erases my playlist, any thoughts?

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Re: Every time I restart my LG 3 it erases my playlist, any thoughts?

vzw_customer_support
Customer Support

We'd love to ensure that your device is working in top form, zookeeper. May I ask what application that playlist are saved? Are the files still on the device or SD card?


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Re: Every time I restart my LG 3 it erases my playlist, any thoughts?

zookeepr
Member

The playlist is on Google music, the files are saved on both the internal and external sd drive>

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Re: Every time I restart my LG 3 it erases my playlist, any thoughts?

tikibar1
Sr. Leader
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Re: Every time I restart my LG 3 it erases my playlist, any thoughts?

zookeepr
Member

Yes, but that only  is applicable to stored music, I am not losing  any music, just the stored playlist.

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