Bluetooth Connectivity Issue
darck1971
Newbie

I connect my bluetooth device to the phone (no issues there) but when I stream ANY audio to ANY bluetooth device it cuts out after about 30 seconds, reconnects after about 15 seconds and then cuts out again later. This happens CONSISTENTLY to the point where I can't use Bluetooth at all.

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Re: Bluetooth Connectivity Issue
vzw_customer_support
Customer Service Rep

The Bluetooth feature is certainly handy to have with your phone darck1971. We want to ensure this is usable for you. Let's look into this. Do you have the same audio issues when on calls or if you put the phone on speaker? Were you able to use the Bluetooth successfully before or has it always been like this? Are you using any apps with the Bluetooth?


NicoleB_VZW
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