I can understand how hearing the Verizon Wireless audio each time can get annoying Wood7711. Allow us to help disable this feature for you. Has this always happened since you activated the phone? When you receive incoming calls, does it say the number of the incoming call or "Verizon Wireless"? If you tap on settings<sound¬ification<message/call voice notifications, is this set to off?
Thank You,
MichelleS_VZW
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