ive had the revolution for a while. it was my first smart phone and i was really dissapointed with the performance so i took it to the verizon store so see if they could fix some of the problems. the lady got so fed up with my phone that she sent me a replacement phone. now im even more dissapointed that the replacement phone is doing the same things! i can't seem to win with this phone. i decided to make a list of some of the things that really bug me about this phone, maybe someone can help?
thats all i could remember for now. any suggestions? it sucks that i have to get a replacement phone AGAIN before i can switch this phone out:( it causes me so much problems i just want to throw it across the room everytime i use it!
Don't throw it across the room melikas! We can help!
I am so sorry about all the problems you've listed here and I know that we are going to do everything we can to get your phone working properly!
First off, regarding the various messaging issues, have you ever had a ticket filed for any of these? It sounds like it may be a device problem, but also possibly a problem with the network.
Regarding the connection to wi-fi, was there any damage to the phone? Sometimes even a small drop can cause some damage to the internal antenna and cause connection to be lost. Do you also have any battery saver or task killer applications? This could be the problem for both connection and battery charging issues.
The touch screen issue sounds to be more hardware related that it's laggin behind and not as responsive. When did that start?
Regarding the OZMAIL notifications, we can get those turned off in our system on our end. Have you had this done? I know that you are getting these as old notification that used to go to a basic phone when e-mail was received and now with a smartphone they are being mis-translated. This is a simple fix and one that I know we can take care of! Let us know.
Please keep us posted on any answers here and we can see what additional help we can give. I know we want you to have the best experience with your device possible.
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