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Will not update past VS910ZV7
magicshews
Newbie
‎12-28-2012 07:35 AM

My Revo will not update past sw version VS910ZV7.  Checking for software updates manually does nothing.  It appears the latest version out is VS910ZV9.  How can I get my phone to update??

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Re: Will not update past VS910ZV7
vzw_customer_support
Customer Support
‎01-13-2013 11:09 AM

Magicshews,

Jeepers! Software updates are created to make sure yoru device has the best user experience, so lets get this fixed!  I would recommend powering off the phone>removing the battery from the device for 2 min> place the battery back in the device>power on the device. The device will power back on with original software and will prompt you once again to install the system update. Hope this helps!

Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

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