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Sound Quality while talking on the Phone
digiGRL7
Newbie
‎07-10-2014 10:33 AM

I sound like I'm under water to a lot of people when talking on the phone. My friend also has the same issue with her LG G2. Is this a recurring problem? I am very frustrated with this.

I'm not sure a new device is going to solve this problem as my friend has the same problem with her phone.

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Re: Sound Quality while talking on the Phone
vzw_customer_support
Customer Service Rep
‎07-12-2014 10:45 AM

digiGRL7,

Sorry to hear about your device. We understand how important phones are. Do you have a case or screen protector on your device that is potentially covering up the microphone on the device?

RobinD_VZW
Follow us on twitter @VZWSupport

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