Granted I didn't write out my usual spiel for this topic.
What I was trying to suggest, is that in the sd card you should have or create that folder structure. In the root of the sd card, create a folder called "media" (without the quotes, for all). Then create a folder called "audio". Under that create "ringtones", "notifications", and "alarms". Then put your personal tones in the appropriate folder. Those you want to use as phone call ringtones put in the "ringtones" folder. Messaging, email, gmail, calendar tones in the "notifications" folder. Clock, alarm clock tones in the "alarms" folder.
The reason I think that it works is because it is the same folder structure android uses in the system folders. It defaults to looking in those folders. Anything else and the phone tends to forget to look elsewhere.
If you don't have one already, you can download a file explorer from the Market. Astro and Estrongs are some of the most well known ones.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
