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Large texts not being received

chpos60
Member

I have a Revolution and have always had a problem with receiving large texts from other people.  Everyone else seems to be able to receive my texts over 160 char. (in multiple texts) but I seem to only get the first part of messages from certain people (like my girlfriend who has at&t and an iphone 3).  I don't use any messaging apps or anything like that and my home zip is 34231 and 32612 at school.  I would greatly appreciate any advice or help because I'd like to be able to read everything my girlfriend send me!

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Re: Large texts not being received

vzw_customer_support
Customer Support

Hi chpos60

I know how important it is to see all of your text messages. Let's look into this immediately.

I'm not showing any known issues in those zip codes. Does this only happen from At&t customers? Do you or your girlfriend have a signature on your device? If you do please remove it and retest.

Please delete all old text messages and retest.

Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

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Re: Large texts not being received

99wolfsedition

Mine does this all the time. No Signature and from all Cell Providers including verizon.

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