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Re: Issues with static, crackles, pops, and squeals during calls

Member

What was the fix for near perfect calls?

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Re: Issues with static, crackles, pops, and squeals during calls

Member

Check your phone for updates they pushed out an update last week that fixed my problem

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Re: Issues with static, crackles, pops, and squeals during calls

Member

Thanks a lot!

Any ideas as to when Kit Kat will be released for the LG G2

Steven

Private info removed as required by the Terms of Service.

Message was edited by: Admin Moderator

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Re: Issues with static, crackles, pops, and squeals during calls

Customer Support

stevenstlou, we have an idea! Stay tuned for software update release information here: http://bit.ly/n5snpq We apologize that we haven't been provided with a confirmation or estimated release date.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Issues with static, crackles, pops, and squeals during calls

Member

jjmmmhh,

I set my G2 to the 13Q settings and much more clear now and no impact on battery life.

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Re: Issues with static, crackles, pops, and squeals during calls

Member

Can someone please give more detail on what  the 13Q settings are?  Where/how do I do this?  My voice sounds HORRIBLE to others when I call them.  This is only on the headset.  When I switch to speakerphone it is absolutely fine. 

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Re: Issues with static, crackles, pops, and squeals during calls

Member

My G2 has just started this problem in the last month.  I found the settings which people were talking about under page 10 of this thread, however, calling the ##PROGRAM980 number gets me a Verizon error message that that service is unavailable.

The popping sound is going to drive me insane, and quickly.  I can not complete calls comfortably with this.

Hoping this issue is still being resolved, or there is some resolution I haven't seen previously listed in this thread?

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Re: Issues with static, crackles, pops, and squeals during calls

Sr. Leader

How long have you had your phone if it's not past the 14 day return window I would return for a new one)  On the ground of interference with your calls

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Re: Issues with static, crackles, pops, and squeals during calls

Customer Support

I am sorry to learn of the audio issues you are experiencing ZoomJag! Please ensure that you have the latest software version installed http://vz.to/1dgOWsi and if not, please update. Also, have you stopped by a Verizon Wireless store for a hands on evaluation? Have you done a http://vz.to/1bEaoQu factory reset?

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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