wifi device deletion

jcarlson1953
Member

Can I delewte devices no longer bein g used without a complete reset?

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Re: wifi device deletion

bearone21
Leader

un-select bluetooth on that device.

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Highlighted

Re: wifi device deletion

John_Getzke
Leader

There shouldnt be a need to delete anything from the Jetpack.  The Jetpack will connect to anything that enters the correct password.  There is no limit other than the number of current connections at a given point in time.  Most Jetpacks cannot handle more than 10 concurrent connections at once.

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Re: wifi device deletion

Community Manager
Community Manager

Good morning to you! Being able to complete the process of removing the Wi-Fi connection of a device can be completed quickly. This process can be completed using the "Forget" option from the device in question and a factory reset doesn't need to be done in order to complete this process. We can certainly provide the steps to assist you. Can you provide our team with the make/model of the device you're looking to remove the Wi-Fi connection from?- RobertC_VZW

 

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