jetpack is not connected to my hp printer

bcollins7771
Member

Just updated my jetpack and can't figure out how to get my wireless printer connected!

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Re: jetpack  is not connected to my hp printer

John_Getzke
Leader

Chances are the IP addresses changed as a result of the update.

Reinstall the wireless printer and confirm the IP address that it should be assigned to.  Once you get the right IP entered you should be good to go.  While you are at it I highly recommend setting up a static IP address for your network connected printer.  This will reduce the risk of a misconfiguration issue on future firmware updates or reboots.

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Re: jetpack  is not connected to my hp printer

Linkommer
Member

But I am Trying to print from my iPhone not a computer.

What do o need to change on my iPhone settings?

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Re: jetpack  is not connected to my hp printer

Community Manager
Community Manager

Our goal is to help you in the best way possible, Linkommer. Can you please elaborate further? Have you been able to print from you iPhone before? 

 

RachelM_VZW

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