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hot spot no internet

epaul38
Member

comp shows connected but hot spot shows no internet connection

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Re: hot spot no internet

Customer Service Rep

Hi Epaul38, 

 

We always want your device to be up and running at all times. Sorry to hear that this is not happening with your HotSpot device, and we want to help. When did this issue start? Have you powered the HotSpot off/on since the issue started? Does the issue happen everywhere you go or just in one location with HotSpot?

 

Thanks,

PamelaF_VZW

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