Slow to no service on unlimited data plan

Rickl1
Member

Anyone else having an issue with data speed on their MiFi 8800L? I have repeatedly called tech support but no one can answer why my download speed is .01 to .35. (Yes that isn’t a misprint, it’s that slow) My upload speed is typically 5.0 to 6.0. 

Plus either I get disconnected during my conversations or I don’t get a return call back even when I ask for a call back if we are disconnected. 

This experience has been very frustrating to say the least. 

Re: Slow to no service on unlimited data plan

Erucaron
Member

I agree I am having the same exact issue for the past 3 months. Multiple disconnects in a day. Extrememly slow download speeds 0.05 to 1 mbps. Normally have 4 bars sometimes 5. I think it's time for a firmware update for these devices!

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Re: Slow to no service on unlimited data plan

boringusername
Sr. Member

Probably congestion. Also what pla are you on?

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