Highlighted

Jetpack MiFi 6620L shuts down randomly

KWebb1
Member

Jetpack 6620L  shuts down randomly which shuts down security cameras in remote location

0 Likes

Re: Jetpack MiFi 6620L shuts down randomly

Community Manager
Community Manager

Lets get this device back up and running for you KWebb1. How long have you experienced this issue? What other devices do you have connected to the JetPack? Is the software on the Jetpack up to date? 

 

 

KinquanaH_VZW

0 Likes

Re: Jetpack MiFi 6620L shuts down randomly

John_Getzke
Leader

Yup, that will happen.

Jetpacks are not intended to be a 24x7 connection device.  They are a mobile broadband device and require frequent reboots to keep their connection to Verizon active and working.  This isnt normally a problem for the traveler who turns a jetpack on and off as needed. 

VZW has better devices for 24x7 connection scenarios such as 4G LTE Routers.

0 Likes