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Checking messages on the Jetpack
Darrellj31
Newbie
‎07-10-2017 08:30 AM

My jetpack is saying that I have 2 messages.  How do I check them?

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Re: Checking messages on the Jetpack
John_Getzke
Champion - Level 1
‎07-11-2017 01:11 PM

Jetpacks do not have a good way to view text messages.  Its more of a left over feature from an adaptation of the cell phone world that never really took off with Jetpacks.  It is a best practice to disable text messages from your Verizon account for this device.

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Re: Checking messages on the Jetpack
John_Getzke
Champion - Level 1
‎07-11-2017 01:11 PM

Jetpacks do not have a good way to view text messages.  Its more of a left over feature from an adaptation of the cell phone world that never really took off with Jetpacks.  It is a best practice to disable text messages from your Verizon account for this device.

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Re: Checking messages on the Jetpack
vzw_customer_support
Customer Service Rep
‎07-12-2017 08:38 AM

Viewing your messages is always important, Darrellj31. While John was correct that most of the time you’re not able to view these messages on a jetpack, some jetpacks do have a window where you can see them. Let’s see if you have a model that can view messages. What make/model jetpack device do you have?

JosephE_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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