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Why doesn't the HTC ONE M9 mail app work?
MARMIL99
Enthusiast - Level 1
‎01-16-2017 10:34 AM

Last night my mail app quit working. When I tap on the icon the screen turns white then it goes back to the main screen. I've force stopped, cleared cache and restarted. 3X. Still doesn't work

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Re: HTC ONE M9 mail app
MARMIL99
Enthusiast - Level 1
‎01-16-2017 01:18 PM

Yes I have, it didn't work. I finally unistalled the program updates and reinstalled then had to set up the 3 IMAP emails over. This was the stock HTC mail app that came on the phone.

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Re: HTC ONE M9 mail app
Ann154
Community Leader
Community Leader
‎01-16-2017 11:38 AM

Have you cleared the data for the application?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: HTC ONE M9 mail app
MARMIL99
Enthusiast - Level 1
‎01-16-2017 01:18 PM

Yes I have, it didn't work. I finally unistalled the program updates and reinstalled then had to set up the 3 IMAP emails over. This was the stock HTC mail app that came on the phone.

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