I have been receiving duplicate texts from multiple contacts on multiple networks. almost always immediately but sometimes a minute later or so. its always just one duplicate but not every text, prob about 1 in 5 will have a duplicate. I'm not using any aftermarket messaging apps & its not just multiple notification its texts also. my girlfriend got the same phone on the same day as me & she has been having the same problem just not as often. I have seen other threads about this but it seems to be problems with messaging apps & not the stock messenger system. any ideas would be appreciated!!!! thanks
The problems you are having could be related to something in our systems if you are still having problems, please reply to the private message that I am sending you. I will call you to provide troubleshooting assistance.
I'm having the same problem. I get every text twice. It started as soon as I went into extended network and it's super obnoxious.
Is there a quick fix for it? Does it have to do with being in extended network? Any help would be GREATLY appreciated.
This may be extended network related. To investigate the issue, we would need to review your account for the proper network provisioning. May I have you send me a private message with your mobile number or account number so we can troubleshoot the issue.
same problem here. it's not really a big deal to me, but about 1 in 10 texts come through twice....and it's off and on. it wasn't doing it for a couple of weeks and then started the other day again. any help?
Same thing here. Trouble shot with tech on the phone last friday resulted in erasing pictures I had forgotten to save to my card. All that and still receiving and sending duplicate texts. Now my wife is getting them on her phone. Just got 3 text from her sister that turned into 6. That eats into your 250 texts pretty quick. Any solutions? As I said, I already did the factory reset the tech suggested that turned into a disaster. thanks!