email for HTC ThunderBolt

tdredleg
Member

I'm totally new to this phone (and to the technology!).  Have an email problem that has me stumped. 

 

Email has been working fine until yesterday.  Now, I can't read any email text.  The list of emails shows up, but when I tap to read them, all I get is the identity of the sender and subject - no text is visible.  In my ignorance, I probably tapped "something" yesterday that has caused the problem.  I know the splution must be simple, but I'm not smart enough.  HELP please.

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Correct Answers

Re: email for HTC ThunderBolt

Ann154
Power User
I am going to assume that you are using the default email application.

Open the Email application > press the menu button > more > settings > send & receive > Mail size limit. Change from Header Only to 5 KB or something higher.

Hope this helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: email for HTC ThunderBolt

Ann154
Power User
I am going to assume that you are using the default email application.

Open the Email application > press the menu button > more > settings > send & receive > Mail size limit. Change from Header Only to 5 KB or something higher.

Hope this helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: email for HTC ThunderBolt

tdredleg
Member
Worked perfectly! Thanks much, Ann Tom
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