Highlighted

email for HTC ThunderBolt

Member

I'm totally new to this phone (and to the technology!).  Have an email problem that has me stumped. 

 

Email has been working fine until yesterday.  Now, I can't read any email text.  The list of emails shows up, but when I tap to read them, all I get is the identity of the sender and subject - no text is visible.  In my ignorance, I probably tapped "something" yesterday that has caused the problem.  I know the splution must be simple, but I'm not smart enough.  HELP please.

0 Likes
1 Solution

Correct Answers
Highlighted

Re: email for HTC ThunderBolt

Expert
I am going to assume that you are using the default email application.

Open the Email application > press the menu button > more > settings > send & receive > Mail size limit. Change from Header Only to 5 KB or something higher.

Hope this helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Highlighted

Re: email for HTC ThunderBolt

Expert
I am going to assume that you are using the default email application.

Open the Email application > press the menu button > more > settings > send & receive > Mail size limit. Change from Header Only to 5 KB or something higher.

Hope this helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Highlighted

Re: email for HTC ThunderBolt

Member
Worked perfectly! Thanks much, Ann Tom
0 Likes