email for HTC ThunderBolt
tdredleg
Newbie

I'm totally new to this phone (and to the technology!).  Have an email problem that has me stumped. 

 

Email has been working fine until yesterday.  Now, I can't read any email text.  The list of emails shows up, but when I tap to read them, all I get is the identity of the sender and subject - no text is visible.  In my ignorance, I probably tapped "something" yesterday that has caused the problem.  I know the splution must be simple, but I'm not smart enough.  HELP please.

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Re: email for HTC ThunderBolt
Ann154
Community Leader
Community Leader
I am going to assume that you are using the default email application.

Open the Email application > press the menu button > more > settings > send & receive > Mail size limit. Change from Header Only to 5 KB or something higher.

Hope this helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: email for HTC ThunderBolt
Ann154
Community Leader
Community Leader
I am going to assume that you are using the default email application.

Open the Email application > press the menu button > more > settings > send & receive > Mail size limit. Change from Header Only to 5 KB or something higher.

Hope this helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: email for HTC ThunderBolt
tdredleg
Newbie
Worked perfectly! Thanks much, Ann Tom
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