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What does it take to get Verizon's attention?

I don't want to talk to a "community forum." I want to notify Verizon of a problem. I cannot access online chat - "all the customer reps are busy." Emailing Verizon is apparently not an option. Thinking seriously about taking my business elsewhere. Does Verizon give a damn?

Re: What does it take to get Verizon's attention?
Super User
Super User

So what exactly is the problem?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.