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Rezound's ICS Update is EMBARRASSING

Member

I'm completely dumbfounded that after taking nearly 6 months longer than promised to deliver the latest version of Android to the Rezound, Verizon and HTC have managed to screw it up.

This release is so buggy. I've had so many problems that I am currently awaiting my THIRD replacement phone in three weeks, and it's all because of this horrible update.

Here are the issues that need addressed, and mind you that none of them existed BEFORE the update:

1-Browser loads are choppy and at a limited resolution, larger pages go blank when scrolling, browser becomes unresponsive after limited use (screen shots are attached).

2-Data network connection is routinely and randomly lost.

3-System "forgets" settings (wifi on/off, default applications, ringtones and alerts) after restart.

4-System forever prompts that "Temporary files may be erased" when ever a restart is performed.

5-Timed-out downloads stay stuck in the notification bar, despite restart/shutdown/battery pull.

I'm sure there are more issues, but the use of my phone has been limited since the update because I've changed devices three times now and am awaiting number four.

For what it's worth, aside from my initial device, the two replacements have had no additional software installed on them. All devices have been stock and unrooted. I have done battery pulls, sim card pulls, factory resets, memory and cache clears. You name it, I've already tried it.

This is disgusting, and is the whole problem with Android. I've been a huge supporter of the OS, but when consumers are left out in the cold for months waiting for an update that arrives as much as a mess as this, it's enough to make you want to go to Apple. I've owned a Galaxy Nexus, and the stock, unmolested Android experience is sublime. It's when the carriers start cramming their proprietary and marketing hand-job deal, unremovable resource consuming bloatware onto the devices, and manufacturers feel the urge to put their own little twist onto the OS with overindulgent launchers like Sense, the whole experience is RUINED.

When my third replacement arrives, I will not be installing the faulty update, and I will never again buy a device from HTC or Verizon.

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Re: Rezound's ICS Update is EMBARRASSING

Member

Hmmm?

I am not sure what to say...

I've received the ICS update on 08/03/2012.

Not one problem that I have noticed thus far. I like the ICS update with smoother scrolling, but overall its not really

worth all of the hooplah that people were screaming about.

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Re: Rezound's ICS Update is EMBARRASSING

Member

Well, nicely put, I hate your guts for having a painless, wonderful experience.

The screenshots don't lie; I've definitely had issues.

On top of it, this company's HORRIBLE customer service refuses to supply me with a BRAND NEW Rezound instead of a refurbished Rezound, even after receiving two defective refurbs already. The first one constanly loses connection with the SIM card, forcing me to do a battery pull to get it to work for another 5-30 minutes, and the second one didn't register touches accurately and the usb port was loose.

Unreal.

I'm closing my accounts now.

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Re: Rezound's ICS Update is EMBARRASSING

Sr. Member

hint: it didn't take 6 months longer than promised. it was never promised.

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Re: Rezound's ICS Update is EMBARRASSING

Member
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Re: Rezound's ICS Update is EMBARRASSING

Novice

That's an announcement post, not a promise for a certain date. However, the blog stated august 2nd. Again no promise.

Just (edited post to comply with ), solves a lot of issues. You aren't going to get a brand new device. Yeah I understand the whole I paid for a new device thing, but thats just the way it is. Industry standard to be sent out a used phone when yours is used as well.

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Re: Rezound's ICS Update is EMBARRASSING

Novice

Huh,

All my issues with the Rezound went away with the update. My phone has always warned about losing temporary files when doing a restart, even with GB.

All you running a task killer of any kind? Those will cause all kinds of problems if they are not set up properly.

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Re: Rezound's ICS Update is EMBARRASSING

Sr. Member

htc..general announcement the device was going to get it, no hard date..

yah that is so.

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Re: Rezound's ICS Update is EMBARRASSING

Member

Are you two cupcakes going to keep taking turns saying what I've already said (HTC announces in Feb that ICS is coming for Rezound, it doesn't come until 6 months later in August; 6 months), or did either of you have something helpful to contribute?

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Re: Rezound's ICS Update is EMBARRASSING

Leader

Well, did you have a question, or did you just want to complain?  Without a question, there really isn't anything helpful to contribute.