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Need Verizon to unlock my phone (in Ireland) and their chat mode not working.
SeamusKeleher
Newbie

Need Verizon to unlock my phone (in Ireland) and their chat mode not working.@

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Re: Need Verizon to unlock my phone (in Ireland) and their chat mode not working.
vzw_customer_support
Customer Support

Let's get your service working in Ireland, SeamusKeleher! All 4G phones come unlocked already. Are you trying to use VZW Global service on the phone, or another carrier's SIM card? To use Globally, please go to Settings> Mobile Data> Preferred Network> select GSM/UMTS. If phone has a Global SIM activated, this will allow you to use the phone.


VanessaS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Need Verizon to unlock my phone (in Ireland) and their chat mode not working.
SeamusKeleher
Newbie

I thought about that but did not.

I had the SIM card switched by a provider here in Ireland,

but unlike last December, it was not working or connecting/roaming.

I'm using an inexpensive phone now with just texts and calls.

James

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Re: Need Verizon to unlock my phone (in Ireland) and their chat mode not working.
vzw_customer_support
Customer Support

Understood. Lets take a closer look. Were you using the same device as last year? What happens when you attempt to use the SIM?


YosefT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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