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My phone will not turn on.

happy_red2009
Member

My phone died last night and it now will not turn back on.  It has been charging for over 5 hours. Is this something that has happened to anyone else?  Does anyone have a recommendation of what I should do? Any suggestions would be appreciated.

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Re: My phone will not turn on.

happy_red2009
Member

With the rhyme you can not pull the battery.  The charge light was coming on and was red last night but was green when I got up this morning.  I did a search on google and found someone had the same problem as I did and found that if you hold the volume down button and the power button it forces it into a hard reset and it is now working.  I hope that this can help someone else in the future.

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Re: My phone will not turn on.

mac2ginger
Member

Approximately 9AM, I had a message stating my phone was going to update & would take 3 minutes. It mentioned the phone will power down then up for this new offering. It's been much longer than 3 minutes.

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Re: My phone will not turn on.

mac2ginger
Member

I'm in eastern standard time and posting this message at 9:22AM, but it's showing up like posted ate 7:22 am.

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Re: My phone will not turn on.

Wildman
Sr. Leader

Have you tried a battery pull for a few minutes and place it back in and see if it gets any life...   Also does your charge light come on when you plug it in and what color if it does?

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Re: My phone will not turn on.

happy_red2009
Member

With the rhyme you can not pull the battery.  The charge light was coming on and was red last night but was green when I got up this morning.  I did a search on google and found someone had the same problem as I did and found that if you hold the volume down button and the power button it forces it into a hard reset and it is now working.  I hope that this can help someone else in the future.

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Re: My phone will not turn on.

Wildman
Sr. Leader

Thats right I have to get use to these devices the dont have accessible batteries, especially since it looks like they are trying to make it standard...

Glad you found a solution and you are back up..

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