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My Phone Was Updated and Now I Can't Text

Member

This morning, my phone was updated, and now I can't text.  I can receive incoming texts, but when I touch the text icon, a box with a spinning circle comes up that says "Please Wait".  I've been waiting for 2 hours! 

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Re: My Phone Was Updated and Now I Can't Text

Sr. Member

M1967 wrote:

This morning, my phone was updated, and now I can't text.  I can receive incoming texts, but when I touch the text icon, a box with a spinning circle comes up that says "Please Wait".  I've been waiting for 2 hours! 

  Have you restarted the phone since the update? If not, try that first.

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Re: My Phone Was Updated and Now I Can't Text

Sr. Member

Also, try taking out the battery (if it has one) for 15 seconds, what that does is reset the network connection in the phone. Try dialing *228 hit send then option 2, it forces the update to the nearest tower as well, hopefully those work. If not, try a Factory Reset after all of your data is backed up, and if it still has the problem, call Tech Support, first you'll reach Customer Service, but the number is 1-800-922-0204.

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Re: My Phone Was Updated and Now I Can't Text

I had the same problem.  Do this.  Go to Settings>Apps>All>Messages>Force Stop

The "Please Wait" message should now be gone.

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Re: My Phone Was Updated and Now I Can't Text

Sr. Leader

i would also clear out a lot of old text threads if you have a year's worth of texts on there.

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