I can't get my phone to update to 4.4.2
dizimaz
Newbie

Been trying for some time, kind of just left it at that. But my phone refuses to see the new update.  I'm stuck on 4.3 right now. I've tried hard resets and the checkin code that was talked about in the previous thread about people not getting the 4.3 update.

Anytime I go to the software update screen. The window will pop up saying it's checking for the update, then after 5-10 seconds it'll just go away and nothing happens.

The only time I can get at least a response message (one stating there was some error and to retry) is when I use the *#*#checkin#*#* method and change the date a year forward, like what was directed to.

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Re: I can't get my phone to update to 4.4.2
Ann154
Community Leader
Community Leader

You might want to check on the HTC website to see if there is manual method for installing the update.

You haven't modified the OS software in any way to prevent the device from locating the update?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I can't get my phone to update to 4.4.2
Not applicable

There is. Just have to select the proper carrier.

Good Luck

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