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HTC Thunderbolt: What the fudge?
ih8thethunder
Newbie
‎06-10-2011 04:46 AM

Honestly Verizon—honestly? One day in March when I was on my way to the local Verizon Shoppe to buy an iPhone 4. I was looking around the store, intrigued by this new 4G LTE (which is the only thing I like about this phone) I started to talk to a salesmen about it who convinced me that this was "the phone to buy". Now after owning this phone for about 2 months now I can confidently say that having a HTC thunderbolt; proclaimed flagship 4G phone of Verizon wireless is worse than owning a dog with down's syndrome.

 

Now besides how thick and heavy this phone is there are just so many issues with it, the kick stand is rotting away, the battery life is lower than a limbo stick for mice, the screen is absolute crap and considering that it is an HTC sense phone we should have things like HTCsense.com at out disposal but no--big red decided to take the "Oh we could have good features that will make out customers happy but I'd rather just leave them out" rout. Who knew that someone could feel so much hatred for plastic? But what recently tipped the turtle on it's back was that my 4G/3G/1x will not even work anymore, I am paying a fee for unlimited data and it's not picking up anything it use to. What kind of fortune 500 company can get away with selling a heaping pile of poop to customers and advertise it as the latest and greatest technology?

 

Does anyone know if it's possible for me to go to my local Verizon store and trade this in for another 4G phone or an iPhone?

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Re: HTC Thunderbolt: What the fudge?
AZSALUKI
Legend
‎06-10-2011 08:08 PM

no. you could've done that within 14 days of purchase. you are now stuck returning it for a different tbolt (if it's not working properly). they will send you a refurbished, like new device. if it worked fine up until recently, then i would try to reset it before you have it replaced. typically you have to go through MANY bad phones (the same model) before they will even consider sending you a different type of phone.

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Re: HTC Thunderbolt: What the fudge?
budone
Legend
‎06-11-2011 12:55 AM

To the OP, I love all the analogies ya offered.

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Re: HTC Thunderbolt: What the fudge?
gina7289
Contributor - Level 2
‎06-11-2011 03:51 PM
After so many replacements they could give u an option to switch into another 4g device like the charge. I'm not sure if I should though. It has less Rom on the charge.
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Re: HTC Thunderbolt: What the fudge?
TBhouston
Specialist - Level 1
‎06-11-2011 03:58 PM

I don't see your logic there. If you buy a ford and it breaks down under warranty do you ask for a chevy for a replacement?

 

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Re: HTC Thunderbolt: What the fudge?
vereyezuhn
Master - Level 3
‎06-11-2011 05:11 PM
TBhouston wrote:

I don't see your logic there. If you buy a ford and it breaks down under warranty do you ask for a chevy for a replacement?

 


I wouldn't buy a ford in the first place :smileywink: :smileytongue:

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Re: HTC Thunderbolt: What the fudge?
21stNow
Master - Level 1
‎06-12-2011 01:22 AM

 

TBhouston wrote:

I don't see your logic there. If you buy a ford and it breaks down under warranty do you ask for a chevy for a replacement?

 

I'm guessing that if the person bought from CarMax, he would.  I'm on your side here, TBhouston.  Just thinking that this is the lay of the land in the consumer world these days.

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Re: HTC Thunderbolt: What the fudge?
21stNow
Master - Level 1
‎06-12-2011 03:16 AM
budone wrote:

To the OP, I love all the analogies ya offered.

I was thinking of Dan Rather, myself. :smileysurprised:

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Re: HTC Thunderbolt: What the fudge?
gina7289
Contributor - Level 2
‎06-12-2011 10:14 AM
I only have 3g mind u. I didnt ask for anything. I thought I made that clear. They used to swap u out after so many replacements within a certain period. I don't want to but I pointed it out if u have had a lot of problems. Some would want to if there tired of dropping off phones at FedEx. Have a had 4 major rebooting phones and with 3g3bars not be able to use it to do the internet although good signal. When I charged them sometimes they would shut off. I get 6-7 hrs with the phone not shutting off or rebooting. Wouldn't u think they would feel bad. All these things after update that's officially recalled. I love my phone but I don't love what its done. It died one day after 2 - 3 hrs caught it rebooting 3-4 times.
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Re: HTC Thunderbolt: What the fudge?
budone
Legend
‎06-12-2011 01:04 PM
gina7289 wrote:
I only have 3g mind u. I didnt ask for anything. I thought I made that clear. They used to swap u out after so many replacements within a certain period. I don't want to but I pointed it out if u have had a lot of problems. Some would want to if there tired of dropping off phones at FedEx. Have a had 4 major rebooting phones and with 3g3bars not be able to use it to do the internet although good signal. When I charged them sometimes they would shut off. I get 6-7 hrs with the phone not shutting off or rebooting. Wouldn't u think they would feel bad. All these things after update that's officially recalled. I love my phone but I don't love what its done. It died one day after 2 - 3 hrs caught it rebooting 3-4 times.

 

As for what VZW used to do with exchanges, thank the abusers for killing that option.
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