Messaging on Palm Pre Plus

rwfrench1935
Member

For some reason I am unable to send text messages from my Palm Pre Plus. I have read the FAQs and the instructions in the manual, but still, nothing goes through. If anyone can suggest a solution, I would be most grateful. Thank you.

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Re: Messaging on Palm Pre Plus

TheGreatOne
Sr. Member

 


rwfrench1935 wrote:

Thanks much for coming to my rescue. Oddly, I'm able to receive text messages, but not able to send, although my Verizon plan includes 250 text messages per month.

 

I do not believe that I did anything to "port" my phone number.

 

Thanks again -


 

  • Dial *228 + send from your  verizon phone and press option 2.
  • Also remove battery from phone for awhile

If those 2 things don't work then contact cusomer care or tech support.Call from another phone besides your phone.Ask to do some trouble shooting steps

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Re: Messaging on Palm Pre Plus

TheGreatOne
Sr. Member

Are you able to receive text messages at all? Did you happen to port your phone number over from another provider recently?

 

 

 

 

Create and Send a Text message - Palm Pre Plus

  1. From the Home screen, touch the launcher icon.
    Launcher
  2. Touch Messaging.
    NoteIf necessary, swipe horizontally or vertically to locate.
    Messaging
  3. From the Conversations tab, touch the compose message icon (at the lower-left corner of the screen).
    Compose Message icon
  4. Enter the 10-digit mobile number(s) or email address(s).
    NoteTo add a recipient from the phonebook
    1. Touch the phonebook icon.
    2. Touch the desired contact.
    Enter number email or contact
  5. To add an attachment:
    1. Touch the attachment icon.
    2. Touch the desired location.
    3. Touch the desired file.
    4. Touch Attach Photo.
    add attachment
  6. Touch the enter message here field, enter the message then touch the Send icon.
    Enter message and send
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Re: Messaging on Palm Pre Plus

rwfrench1935
Member

Thanks much for coming to my rescue. Oddly, I'm able to receive text messages, but not able to send, although my Verizon plan includes 250 text messages per month.

 

I do not believe that I did anything to "port" my phone number.

 

Thanks again -

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Re: Messaging on Palm Pre Plus

TheGreatOne
Sr. Member

 


rwfrench1935 wrote:

Thanks much for coming to my rescue. Oddly, I'm able to receive text messages, but not able to send, although my Verizon plan includes 250 text messages per month.

 

I do not believe that I did anything to "port" my phone number.

 

Thanks again -


 

  • Dial *228 + send from your  verizon phone and press option 2.
  • Also remove battery from phone for awhile

If those 2 things don't work then contact cusomer care or tech support.Call from another phone besides your phone.Ask to do some trouble shooting steps

View solution in original post

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Re: Messaging on Palm Pre Plus

rwfrench1935
Member

I did as you suggested, then contacted Verizon customer care. They fixed the problem and advised me to dial *228. All in good working order. Thanks again for your generous help.

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Re: Messaging on Palm Pre Plus

TheGreatOne
Sr. Member

 


rwfrench1935 wrote:

I did as you suggested, then contacted Verizon customer care. They fixed the problem and advised me to dial *228. All in good working order. Thanks again for your generous help.


You are welcome! Glad the issue was fixed.

 

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Re: Messaging on Palm Pre Plus

SethGillis
Member

For some reason i dont receive texts from certain people. They receive my texts but their texts will not go through. However, for most it works both ways.

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Re: Messaging on Palm Pre Plus

mcarthur2011
Member

does the palm pre have a touch screen key pad for texting

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