Why is it taking so long to get my device?

ROBSEY1
Member

Why does the order I placed over the phone for a Pixel show it's not expected to ship till 1/6/17 when I can go to a Verizon store & walk out with one??? We were getting hounded weekly with calls to upgrade, and at no time did the sales person tell us it would take almost 8 weeks to get it! Why?????????

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Re: Why is it taking so long to get my device?

MSRUBIES2
Member

I'm having the same problem, mine is going to ship 1/07/17. lols

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Re: Why is it taking so long to get my device?

ROBERTOTAYLOR
Member

I believe you ordered a 128GB. As far as I know, retail stores only have the 32GB. If you ordered a 32GB online, just cancel your order and go pick one up at a retail store.

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Re: Why is it taking so long to get my device?

Ann154
Expert

Some stores have the 128 GB model of the Pixel phone. I'm not sure if they have the Pixel XL 128 GB model available in the store yet.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why is it taking so long to get my device?

PORKUPYNE
Member

Ordered my 32GB Really Blue on 11/18

Estimated ship date 12/20

Actually shipped 12/6

FedEx ETA 12/8

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Re: Why is it taking so long to get my device?

PORKUPYNE
Member

Correction. I ordered it on 11/28

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