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Pre ordered Pixel 2 on Oct 7 and still not received it
VinnyHaw
Newbie
‎10-22-2017 11:46 AM

My expected shipping date is still Oct 19th. Why do I not have my phone yet and I better still be receiving my Google Home Mini.

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Re: Pre ordered Pixel 2 on Oct 7 and still not received it
deloused
Master - Level 3
‎10-23-2017 01:36 AM

Due to high demand of the new device

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Re: Pre ordered Pixel 2 on Oct 7 and still not received it
vzw_customer_support
Customer Service Rep
‎10-24-2017 11:56 AM

Vinnyhaw,

 

We want to set the correct expectations in regards to your expected shipping date and free Google Home Mini. Let's take a look. For us to fully assist, please respond to the private message.

 

CoreyM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Pre ordered Pixel 2 on Oct 7 and still not received it
VinnyHaw
Newbie
‎10-24-2017 01:09 PM

Hello, so I woke up this morning and my order was cancelled. I received an email at 745am saying that I had cancelled it, but I was definitely asleep at the time. I called verizon support and now have everything figured out. The reason behind the cancellation is still a mystery, but I will be receiving my pixel 2 and home mini in the mail within the next couple of days.

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