I have always been able to do a conference call for work when my conference line is not available. For my surprise, I was unable to add a call and merge today after the updates on August 1st. Anyone else? I can add a call but then when I hit Merge, it hangs up the first call. Then that person calls me back and I still have the merge option. One, I can't answer his call, second I can't merge, when I realize, the 3rd caller got dropped. My phone basically freezes on the call screen.
I restarted the phone, closed all open apps, tried again. No luck
pritty1979, we apologize for the issues you are having when you make conference calls. We understand that being able to make conference calls is vital. Don't worry. We are confident that we will resolve the issue, so you can successfully make conference calls. Do you experience conference calls everywhere or at a specific location? Are others experiencing the same issue? Please provide the city, state and the nearest intersection where you experience issues making conference calls.