Re: No Pixel 4 eSIM support
TKOU
Enthusiast - Level 1

I am so disappointed about eSIM and dual SIM support for Pixel4. Just transferred to VZ for a few months ago, but I guess this will be the reason to make me Port out to other carriers. I should do some more home work before. Shame..

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Re: No Pixel 4 eSIM support
chmellor
Enthusiast - Level 2

https://www.verizonwireless.com/support/google-pixel-4-update/

Looks like DSDS should be supported now.  Oh yeah!

Re: No Pixel 4 eSIM support
Amrivlin
Enthusiast - Level 2

Has anyone managed to make this work, how about with other carriers?

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Re: No Pixel 4 eSIM support
chmellor
Enthusiast - Level 2

I can't seem to enable dual SIM mode...  Tier 2 super said their network wasn't ready.  Just more disappointment from Verizon.

Re: No Pixel 4 eSIM support
Amrivlin
Enthusiast - Level 2

Any ETA?

I did manage to get eSIM for GoogleFi activated. (Which didn't work prior)

  • All I see is this (no options for DSDS) 
  • Screenshot_20200408-193340.png
  • Any idea if they will back port this to Pixel3 (fat chance I guess)
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Re: No Pixel 4 eSIM support
vzw_customer_support
Customer Service Rep

I can understand that you have interest in using the eSIM on a Google Pixel 4, Amrivlin. Right now, that functionality is not supported. See #1 of the "Dual SIM with eSIM" section of this article for the devices that currently support "Dual SIM with eSIM"

http://spr.ly/660310uY5

Does this help?

RyanM_VZW

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Re: No Pixel 4 eSIM support
Amrivlin
Enthusiast - Level 2

@ryanm_vzw @vzw_customer_support 

The below link a Verizon site contradicts your last comment and explicitly says the Verizon Pixel4 supports DSDS and to "follow these steps" to activate. When I attempt to follow the steps, I do not get DSDS.

https://www.verizonwireless.com/support/google-pixel-4-update/

Thanks for any further info, steps, or "date" this will actually work.

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Re: No Pixel 4 eSIM support
vzw_customer_support
Customer Service Rep

We want to be sure that your device is working properly. What happens when you follow the steps provided? When did you complete the software update? 

 

Jose A.M_VZW

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Re: No Pixel 4 eSIM support
Amrivlin
Enthusiast - Level 2

@vzw_customer_support I performed the Pixel4 update on 4/6/2020 "System Update 6" aka QQ2A.200405.005.

When I get to step 4, I am not presented with this option to enable DSDS. 

I have also factory reset and still no option to enable DSDS as instructed on Verizon's support site: https://www.verizonwireless.com/support/google-pixel-4-update/

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Re: No Pixel 4 eSIM support
vzw_customer_support
Customer Service Rep

We don't have any details on this at this time. We will lift your feedback up. We appreciate your feedback.

RosanneM_VZW

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