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MyVerizon app and Android 10
howardagoldberg
Enthusiast - Level 1
‎09-05-2019 06:16 AM

There is an issue with the latest update of the 'MyVerizon' app and the native phone app on Android 10: https://support.google.com/pixelphone/thread/13584442?hl=en

I can confirm that uninstalling the app resolves the issue.

Interestingly, I had no issues for the first 12 hours or so with Android 10 (I upgraded within hours after the release). The 'MyVerizon' app was updated about 12 hours after my upgrade to Android 10 ...

So it seems possible that this is a 'MyVerizon' app issue not an Android issue. Would be curious to know if anyone is having phone issues on Android 9 (or earlier) who have the 'MyVerizon' app installed ...

Any Tier III support folks reading this?

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Re: MyVerizon app and Android 10
davig001
Enthusiast - Level 1
‎09-08-2019 11:22 AM

Same problem. Uninstalled My Verizon app and no longer having delay in dialing

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Re: MyVerizon app and Android 10
mama23dogs
Legend
‎09-10-2019 06:27 AM

Ditto.  But the patch to fix this was suppose to have been released, problem still exists as of today (9/10/2019).  

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Re: MyVerizon app and Android 10
Ann154
Community Leader
Community Leader
‎09-10-2019 06:29 AM
@mama23dogs wrote:

Ditto.  But the patch to fix this was suppose to have been released, problem still exists as of today (9/10/2019).  

Yet another reason why I just sign into my account through the website even on my phone. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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