I'm trying to download a document for my Verizon cloud account

[TONPKY]

" it says your device can't open this type of file please install an app that can view this file"

I tried installing different docx apps that might read this and I have not been successful

[vzw_customer_support]

Hi there, TONPKY. I know how important it is to be able to download and access your files. What kind of file is it? Were there any recommended applications within that "can't open file" error? 

Leonard_VZW
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