- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Why is color palette option no longer available in messages? I REALLY want it back.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I don't know. If you are referring to the Android Messages application. application, I would suggest that you send an email to the developer of the application asking about it.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Personalization is key, srlee0806. We want to ensure that you get the assistance that you are looking for. With that said, we need to gather a few more details to pin point the color options. What is the make/model of your phone? What messaging app do you use? If you are not sure, please describe the icon. Have you recently updated the software or made any changes?
Gina_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a Google Pixel 2XL. The color palette option was available prior to the latest update.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I’m on Android version 9, I use Default SMS app Messages.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks so much for the verification, srlee0806. We understand there are some changes that come along with software updates and it appears the color palette option is no longer available with the newest software update.
Tamara_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We appreciate the additional details, srlee0806. With the native app, the additional personalization options will be visible in the app settings itself. You can always reach out to the app developer which is Google in this case to provide feedback: https://store.google.com/gb/product/pixel_2_learn
Another alternative is to download Verizon Messages from the Play store. This is our messaging application that allows you to personalize your Text conversations: https://www.verizonwireless.com/solutions-and-services/apps/verizon-messages/
Gina_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!