Highlighted

Can Anyone Help Me Figure Out The Pixel Trade-In Promotion?

Member

I just bought a 128GB Pixel. I'm planning on trading in a Note 3 for $200 in credit applied to my line over 24 months as the promotion says (about $8.33 per month).

My question is what happens to that credit if I swap out my SIM card from the Pixel and put it into a second phone I have that I like to use for hiking? What about if I buy a new device, such as a Pixel XL from Google's website (basically a BYOD phone), and put my original Pixel's SIM into the new Pixel XL? Keep in mind that I would not be paying off the original Pixel, so I'd still be paying it month to month (about $31 per month minus the $8.33 for the trade in).

Will I lose the trade in credits because the phone on my line changed to a different one even though I'm still paying off the first Pixel phone month to month and I haven't upgraded it?

Backstory: The Pixel is nice but it's too small and I don't want to lose my pre order bonus and I don't want to wait until December to get a Pixel XL. Plus, I have another phone I'd like to use for when I'm doing lengthy outdoor activities, so SIM swapping would be nice to do without losing the trade in credits.

Labels (1)
0 Likes
1 Solution

Correct Answers
Highlighted

Re: Pixel Trade in Promotion

Sr. Member

That's a great question!

There are a few cases where the monthly trailing credits would stop, but there are a few situation where they will not. Check out below to see what change can happen and what would happen because of that:

AOL (Assumption of Liability)/TYS (Transfer Your Service) to another customer ID (or account) would stop the monthly credits.

Device Buyout: Credits would stop (since there is nothing to credit)

Line with the loan is canceled (resulting in a forced buyout): Credits would stop since the loan (device payment) was cancelled.

Loan is canceled: Credits would stop since once again the loan was stopped. This would be in the case you return the phone, resulting in the loan cancelling (but the line is still active).

24-month device payment is fulfilled: Once you complete the 24 month agreement, credits would stop since there is nothing left to credit.

MEID change: No (as long as the loan remains active). You can change out the device, but as long as you leave the loan active you will still receive the monthly credits for the loan.

So, all in all, you can change the SIM card since the SIM card has nothing to do with the promotion. As long as you don't break the agreement, you don't have anything to worry about.

Acrillix

View solution in original post

Highlighted

Re: Pixel Trade in Promotion

Sr. Member

That's a great question!

There are a few cases where the monthly trailing credits would stop, but there are a few situation where they will not. Check out below to see what change can happen and what would happen because of that:

AOL (Assumption of Liability)/TYS (Transfer Your Service) to another customer ID (or account) would stop the monthly credits.

Device Buyout: Credits would stop (since there is nothing to credit)

Line with the loan is canceled (resulting in a forced buyout): Credits would stop since the loan (device payment) was cancelled.

Loan is canceled: Credits would stop since once again the loan was stopped. This would be in the case you return the phone, resulting in the loan cancelling (but the line is still active).

24-month device payment is fulfilled: Once you complete the 24 month agreement, credits would stop since there is nothing left to credit.

MEID change: No (as long as the loan remains active). You can change out the device, but as long as you leave the loan active you will still receive the monthly credits for the loan.

So, all in all, you can change the SIM card since the SIM card has nothing to do with the promotion. As long as you don't break the agreement, you don't have anything to worry about.

Acrillix

View solution in original post