upgrade Marshmallow

[davinp]

That is not an answer Verizon. That was the 5.1 update you posted in October.

Google released Android 6.0 in October.

It should not take 6 months to update the phone.

Other phones have gotten update to Marshmallow.

Verizon is too slow to update

[droidturbohh]

Never more neither Moto nor Verizon...that's all I can say.

[Caddyls]

Agree, i honestly think Verizon doesnt want to update the droid turbo to android M for the simple reason that to this date there is no cell phone with a oled screen and a battery size of the droid turbo at 5.2 inches.. Upgrading the software to android M would mean that the dos mode combined with the battery of the droid turbo would be outstanding.. I would assume verizon would either A. focus on newer more costly phones for the upgrade or B. upgrade newer costly phones and maybe upgrade lower end moto phones but leaving the droid turbo out of the equation. 

[Ann154]

Motorola and only Motorola makes the ultimate decision on whether or not a phone model they manufactured is going to be updated to the next version of the OS.

[droidturbohh]

Dear Verizon, yours is lack of respect for customers having the droid1...do you think is this a good politics not to give real information about android M? Tell the truth, dear Sirs; I sent a message on Twitter too, but no reply...

[Snn5]

Verizon usually disowns/forgets its exclusive phones once the next generation comes out.  The Droid Turbo 1 and the Droid Maxx were dropped from existence when the Turbo 2 and Maxx 2 came along.  It's just a common practice they use to promote the next generation.  That's why buying any carrier's exclusive phone is not in the interest of future updates.

[degranjo]

Ann154, Motorola has made it perfectly clear that they intend to update the phone to Marshmallow and have done it on older phones than the Turbo. They are not the hold up, Verizon is refusing to test and approve this so eventually people will give up and buy a new model. Motorola Support - Find Answers | Motorola Mobility, Inc.

[Tidbits]

Same canned responses. They are different devices and require different things. Motorola dropped thousands of employees in the US market.  A lot of them are part of the development teams working on updating devices. Motorola dropped support on a lot of their devices like the Moto E unlocked, but they'll gladly update the International unlocked.  Just because some "older" devices got an update doesn't mean those same people are working on other devices and those teams do it just as fast. Surely firing people isn't going to make the update come quicker....

[Tidbits]

Also testified in court by manufacturers carriers make little to no money selling devices. Carriers would rather not sell devices, but consumers expect them to and the reason why they do. So that defeats the argument carriers want people to buy new devices.

[degranjo]

Do you really think Verizon has no incentive in getting people to buy new devices, especially one of the more expensive models like Droid Turbo was when it first came out? Every time they get you to buy a new device from them they pretty much know they are going to have you paying for service for another 1 or 2 years. Also, they may not have made money on the subsidized phones of the past, but they are certainly making a profit now that they sell for retail price. Not saying Motorola has no part in this, but Verizon has been consistently slow regardless of brand when it comes to delivering updates.