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transfer problem with favorite contacts

Member

Well, I broke down and replaced my Droid Razr Maxx with the Droid Maxx; so far not real happy.  My "favorite" contacts did not transfer over nor are they listed in the contact option.  What's with that?  Any suggestions?  The representative at the store did the transfer and of course I left before checking as I was in a hurry.  Any advice would be welcomed.

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Re: transfer problem with favorite contacts

Member

I had Backup Assistant Plus on my Razr Maxx but it is no longer supported since Verizon Cloud was implemented. Not sure how to do it now. The techs don't seem to know either.

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Re: transfer problem with favorite contacts

Expert

Were your contacts saved to your Gmail account or as phone only numbers? I know my favorite contact carry over from phone to phone because I have them in a "Favorites" group in my Gmail account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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