Highlighted

spontaneous reboots?

sshhaazz
Member


My Droid Turbo 64 is only a week or 2 old, and reboots spontaneously. Does anyone know why this happens? This morning it rebooted 5 times in the hour it took me to get ready for work. I would hate to have to return to the store and reload all my apps, pics, etc..

Labels (1)
Tags (1)

Re: spontaneous reboots?

Community Manager
Community Manager

We don't want you to have to return your phone either, sshhaazz. Has it been this way since day one? Can you recall if any new apps have been added that may cause the reboot? Please try the phone in Safe Mode to see if it still reboots and let me know what happens. http://vz.to/12bThaX


TamaraH_VZW
Follow us on Twitter @VZWSupport


0 Likes

Re: spontaneous reboots?

TParis
Member

Not everyone has a Twitter account

0 Likes