Customizing your phone can take a little bit of work. We're here to help. So that we can provide you with the correct information, we'll need some additional details. Please confirm that the phone you have is a Motorola Droid Razr. Also, where was the ringtone downloaded from? Where in the phone's storage is the ringtone currently saved?
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Use a file explorer app from the Play Store to move the downloaded ringtone file from the downloads folder to the ringtones folder on the internal memory space. Once there it will be listed as an available tone in the ringtone selection list.
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