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Since the update to jelly bean the other day, I have several apps that now give me a message that they could not access the internet. This happens while I am on the 4G LTE network, and also when I am at home and connected to my wifi network. What the heck?
Thanks in advance for your help.
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Mifrett, don't panic. I'm here to assist you. It sounds like the software update may be conflicting with the software of the applications that were previously downloaded to your device. I recommend that you uninstall a few applications in Settings>Manage Apps> tap the app>tap uninstall application. Once you have uninstalled a few applications, power your device off/on. You may redownload the applications that you previously had. However, this time, the applications will be downloaded to your phone with the latest app software. I trust that these steps will improve the performance of your device. Keep us posted. We're here for you.
LasinaH_VZW
VZW Support
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