I just got my new phone after making an insurance claim, and i synced my google account yet my backed up contacts will not load on my phone. I really dont want to go in to the store and have them move them all over. Can anyone give me some things to try?
Hi there HeatherMO! The first thing I recommend you try when syncing your contacts is to make sure that Google/Gmail has been set to be the default backup client. Go into Contacts> Menu> More> Settings> Contacts Storage. Make sure the green button is next to Google. If you've tried this but it hasn't worked, please let me know. Thanks!