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need of DTMF tone adjustment

Member

One adjustment our current smartphone doesn't have that we found it needed in order for better communication with our office's phone system is the ability to adjust the DTMF tone; so, while researching new smartphones, it is something we are looking for.  This is not listed in the User Guide for the Motorola Droid Razr so I chatted with Verizon and was told that since this is such a new phone, it should be capable of this.  I then emailed Motorola, they replied that the DTMF is not adjustable on this phone.  Have any Droid Razr users found this to be an issue?

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Re: need of DTMF tone adjustment

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CF-Robin,

I'm sorry for any misinformation, but the great news is that the Droid Razr does offer an option to adjust the DTMF tone. Simply go into Settings> Call Settings> DTMF Tones> Select Normal or Long. I sure hope that helps make your Razr experience even more enjoyable!

Thank you!

AdamE_VZW

Follow us on Twitter @VZWSupport

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Need of DTMF tone adjustment (for LG-VS996)

Member

My VS996 definitely doesn't offer DTMF tone adjustments UNLESS directions haven't yet been "unveiled".

Please HELP clarify if this setting can be found and, if so, where.  Thanks!

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Re: Need of DTMF tone adjustment (for LG-VS996)

Customer Support

MarkG53,

We always want to provide you with the support needed. The VS 996 AKA V30 does not feature a DTMF setting. What concerns you?

KatiM_VZW

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