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my phone keeps turning off on a full battery

cara00000
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how to fix

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Re: my phone keeps turning off on a full battery

Community Manager
Community Manager
Hi cara00000!

I apologize for the inconvenience, let's see what's causing the problem! When did the issue begin? Has your phonr been exposed to any physical/water damage?


AyaniB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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